Refund Policy

In the unlikely event that you are not completely satisfied with our services, Adonai Business Solutions, LLC. will work directly with you to attempt to reach a mutually satisfying outcome.

Once a refund request has been initiated, all work will stop immediately.

Automation Packages, Programs and other project type work

If you have been paying on an installment plan, all payments made are non-refundable. Any remaining payments due will be negotiated to obtain an agreed upon outcome by all parties.

If you paid for your package in one installment, an assessment will be made to determine where in the package we are at. Any work (consulting, coaching, systems design, implementation, etc.) already performed will not be refunded. Any work yet to be done (consulting, coaching, systems design, implementation, etc.) may be considered for a refund.

Once a package is 100% completed, no refunds will be allowed.

Monthly Retainer Packages

If you chose to stop your monthly retainer package mid-month, all work will stop at the end of the month already paid for.  You will not be charged for the next month.

Money paid for services rendered will not be refunded.

Late Payments

Payments made 3 days or more late, and credit card declines are charged a $25 fee.

You agree that Adonai Business Solutions, LLC may charge any credit card we have on file for you to collect late payments and credit card declines.