The problem is rarely the calendar. It is what the calendar is built on top of…I used to think the answer was more time. More hours in the day. Fewer commitments outside the business. A longer runway before the next deadline. What I have learned, from my own experience and from working with service business […]
Category: Operations
Processes Are Not the Enemy of Creativity
Structure does not flatten good work. It protects the space where good work happens. I hear this objection regularly, especially from creative service businesses. Coaches, consultants, designers, writers, strategists. People who chose their work because of the freedom it gives them and who built businesses that reflect that freedom. The idea of processes feels like […]
What Proactive Actually Requires
Knowing you should be more proactive is not the same as kEvery business owner I talk to knows they should be more proactive. They say it themselves, usually right after describing a fire they just finished putting out. ‘I need to stop being so reactive.’ Yes. You do. But that statement alone does not help […]